Founder profile

Jinank Thakker

Software engineer and AI agent platform builder based in New York.

Experience

Graduate Research Assistant, Software Engineer II Platform Track

SUNY Polytechnic Institute, Utica, NY

January 2025 - May 2026
  • Built AI-agent analytics and internal platform workflows from ambiguous requirements through infrastructure discovery, domain modeling, SQL and Python analysis, API-oriented data pipelines, metric definition, dashboard delivery, validation, and documentation.
  • Developed reusable Python, SQL, API, and data modeling patterns with pandas, NumPy, scikit-learn, structured outputs, correctness checks, regression tests, backward compatibility thinking, and monitoring workflows.
  • Created Streamlit and Power BI interfaces for product usage, organization hierarchy analysis, account lifecycle states, data quality review, adoption signals, activity logs, metrics, traces, root causes, and stakeholder communication.
  • Designed evaluation approaches using statistical testing, regression checks, concurrency-aware failure modes, data quality metrics, feedback loops, and root-cause analysis; mentored 90+ students in Python, SQL, APIs, dashboards, and analytics.

Sr Software Engineer / ML Engineer

Independent SaaS and AI Engineering, India / Dubai

March 2016 - July 2024
  • Delivered 8+ years of production backend and full-stack services across REST APIs, data models, PostgreSQL, MySQL, MongoDB databases, React and TypeScript interfaces, customer settings, workflow automation, reporting, and integrations.
  • Owned features end-to-end across design, implementation, rollout, observability, lifecycle support, API contracts, shared libraries, SDK-style integrations, documentation, code review, testing, deployments, and production support.
  • Built customer and operations workflows for account configuration, permissions, support tooling, exception handling, activity visibility, status updates, and scalable service boundaries in fast-moving startup environments.
  • Improved reliability and performance by 35% through API design, SQL query tuning, platform migration, service extraction, latency reduction, metrics and alerts, debugging production issues, incident reviews, and systemic fixes.

Software Developer

Openxcell Technolabs, Ahmedabad, India

March 2013 - March 2016
  • Founding engineer for Orderhive, a SaaS inventory and order management platform supporting 1,500+ merchants, multi-channel accounts, multi-account experiences for enterprise customers, onboarding workflows, and high-volume operational data.
  • Built customer-facing capabilities including REST APIs, SQL data models, integrations, search and matching logic, validation rules, dashboards, reporting systems, custom UIs, configuration tools, and internal libraries.
  • Collaborated with product managers, QA, designers, vendors, support, and engineers to refine requirements, review designs, resolve production issues, improve release quality, communicate tradeoffs, and support a $45M acquisition.

Core Skills

AI Agent Platforms

Agent Infrastructure, LLM Workflows, Conversation Context, Dynamic Knowledge, Structured Outputs, Evaluation, Guardrails, Human-in-the-Loop Review

Backend Engineering

Backend Services, REST APIs, Data Pipelines, Integrations, API Contracts, Internal Libraries, SDK-Style Interfaces, Service-Oriented Systems, Service Extraction

Data and Observability

Activity Streams, Log Visualization, Metrics, Alerts, Traces, Event Schemas, Data Modeling, Multi-Tenancy, Tenant-Scoped Configuration, Data Quality, Audit Logging

Technical Tools

Python, TypeScript, React, SQL, MySQL, PostgreSQL, MongoDB, Redis Concepts, Docker, AWS, Kubernetes, CI/CD, Grafana, Datadog, Splunk, Git

Projects

AI-Powered Job Search Assistant

Python APIs, TypeScript, React, Agent Workflows, Integrations, Observability

2026 - Present
  • Built an AI-assisted application tracking platform with React and TypeScript interfaces, Python backend APIs, account-style data models, organization-scoped settings, workflow automation, and lifecycle tracking.
  • Designed reusable API integrations and orchestration pipelines with Docker and cloud infrastructure, adding monitoring, logging, structured validation, retry handling, documentation, and production execution paths.

AI Model Evaluation and Analytics Platform

Python, Streamlit, Metrics, Validation, Monitoring, Data Quality

March 2025 - May 2025
  • Built an evaluation workflow with automated scoring, statistical testing, ANOVA, visualizations, confidence analysis, dashboard reporting, validation checks, and performance monitoring for reproducible assessment.
  • Compared model and prompt configurations using Python analytics workflows, translating quality metrics, failure modes, guardrail gaps, rework patterns, and agent reliability signals into optimization recommendations.

Order and Inventory Workflow Platform

Production SaaS, REST APIs, SQL, Multi-Tenancy, Data Quality

2013 - 2016
  • Built core workflows for inventory updates, order review, multi-channel integrations, customer onboarding, account configuration, search and matching, exception handling, operational reporting, and custom user interfaces.
  • Supported a platform used by 1,500+ merchants by improving data quality, release quality, production troubleshooting, and translating customer needs into reusable product capabilities as an early founding engineer.

Education

SUNY Polytechnic Institute, College of Engineering

Master of Science in Data Science and Analytics, GPA: 3.97/4.00

Expected May 2026, Utica, NY

Gujarat Technological University

Bachelor of Engineering in Computer Engineering

June 2013, Gujarat, India

Awards and Certifications

DeepLearning.AI: Neural Networks; Hyperparameter Tuning, Regularization and Optimization, 2026

IBM Deep Learning and Reinforcement Learning; SUNY Poly Academic Award, 2025-2026